Survey data analysis & presentation

Jewish Family Service of Greater Dallas

The Mission

Providing effective and accessible whole-person care that promotes lifelong self-sufficiency and well-being for the Greater Dallas community.

The Situation

Jewish Family Service (JFS) relies heavily on volunteers from the community to provide staffing and support for various initiatives which promote self-sufficiency and well being in its communities. Because of this, it’s important for JFS leaders and staff to understand the profile of its volunteers, what motivates them, and how they can make the volunteer experience more accessible and fulfilling.

To enable this, data is collected using a periodic Volunteer Feedback survey, with results used to educate staff, prioritize initiatives, and implement changes to processes that can help improve the volunteer experience.

Data captured via the survey is complex and difficult to analyze. A repeatable process was needed to streamline the synthesis and presentation of data for ongoing surveys.

Solutions Delivered

  • Processing of complex survey data, and curation of data outputs into a a clear and digestible slide deck, complete with actionable recommendations for JFS staff.

  • Development of templatized report-creation tool, and training for JFS staff on ongoing report creation and troubleshooting.

"Beth brought expertise in data analysis and volunteer engagement strategy to our project. Her analysis of Volunteer Feedback surveys gave us a clear understanding of volunteer needs and motivations, revealing valuable insights that have improved our volunteer engagement efforts. By identifying key areas for improvement and understanding what drives our volunteers, we implemented strategies that have boosted volunteer satisfaction and retention. This work has helped us create a more supportive and rewarding experience for our volunteers, ensuring their ongoing commitment to our mission. Working with Beth has been smooth and productive. Her understanding of our organization’s needs and commitment to delivering results have been evident throughout our partnership. We appreciate her contributions and look forward to continuing our collaboration in the future!"

—Michelle Cannon, Jewish Family Service of Greater Dallas